Shipping & Delivery

Effective Date: June 26, 2026

At Garden Hut Pro, we are committed to delivering your order safely and efficiently. Please review our shipping policy below.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or holidays will be processed on the next business day.
You will receive an order confirmation and a shipping confirmation with tracking information once your order has been dispatched.

Shipping Areas

We currently ship to the contiguous 48 United States. Shipping to Alaska, Hawaii, U.S. territories, and international destinations may not be available or may require additional shipping charges.

Shipping Methods

Depending on the size and weight of your order, shipments may be delivered by:

Standard parcel carriers (UPS, FedEx, or USPS)
Freight carriers for large or heavy equipment

Large equipment may require a scheduled delivery appointment.

Estimated Delivery Times

Estimated delivery times after shipment:

Standard Shipping: 3–7 business days
Freight Deliveries: 10–21 business days

Delivery times are estimates and may vary due to weather, carrier delays, holidays, or other circumstances beyond our control.

Shipping Costs

Shipping charges are calculated at checkout unless a product qualifies for Free Shipping, which will be clearly indicated on the product page.

Additional fees may apply for:

Remote or rural delivery locations
Residential freight delivery
Lift-gate service
Inside delivery requests

Order Tracking

Once your order ships, you will receive a tracking number by email. Tracking information may take up to 24 hours to become active.

Delivery Inspection

Please inspect your shipment upon delivery.

If you notice any visible damage:

Note the damage on the delivery receipt before signing.
Take photographs of the packaging and product.
Contact us within 48 hours of delivery so we can assist with a claim or replacement.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Additional shipping or rerouting fees resulting from incorrect addresses may be the customer's responsibility.

Delays

While we strive to meet estimated delivery times, Garden Hut Pro is not responsible for delays caused by carriers, severe weather, natural disasters, labor disruptions, or other events beyond our control.

Questions

If you have any questions about shipping, delivery, or your order status, please contact our customer support team. We are happy to assist you before and after your purchase.